FAQs
What are the shipping and handling costs?
Shipping and Handling is FREE on every order, Worldwide.
What is the order processing timeline?
After we receive your order, we conduct Quality Control checks and Testing on each item you've specifically ordered to ensure the product's quality prior to shipment.
Processing time varies depending on the specific product, with the average processing time being approximately 1-3 business days.
A NOTE ON HOLIDAY ORDERS:
As the holidays approach, we expect increased order loads and therefore longer processing and shipping times. If you plan to order from us for the holidays, please place your order as early as possible to ensure it arrives on time. We cannot be held responsible for late orders!
How long does delivery take?
Your order should arrive within 3 - 14 Business Days, though in some instances it may take up to 20 Business days; This can be caused by severe weather, international customs, etc.
We ship orders Mondays through Fridays. We do not operate on public holidays. We always aim to post your order as quickly as possible, and your patience is appreciated.
Shipping times will be affected during public holidays. Heavy order quantities are expected, causing a delay in processing and shipment as we work quickly to fulfill all orders as soon as possible, and couriers limit their operations at these times. This is outside our control. If you do plan to place an order for the holidays, please order as early as possible to ensure it arrives on time. We cannot be held liable for late delivery times. Normal service resumes immediately after each holiday.
All estimated/typical delivery times are derived from real world data collected from past orders. They are approximate times for reference only.
|
United States |
3-14 Business Days |
|
Australia |
3-25 Business Days |
|
Canada |
3-25 Business Days |
|
United Kingdom |
3-14 Business Days |
|
Everywhere Else |
10-30 Business Days |
*There is a 1-3 day processing period prior to shipping to ensure quality control of the exact item(s) you ordered. If you have any issues receiving the order feel free to contact us.